Policies

The terms of service for using Goodbye App: accounts, content, scheduling, and delivery.

How Goodbye App collects, uses, and protects your data, how long letters are kept, and exactly what is and is not deleted when you delete your account.

How Goodbye App uses cookies, pixels, and local storage to keep you signed in, secure your account, and improve our services, and how to manage them.

Goodbye App refund policy for voluntary donations: eligibility, what to include in a refund request, and how refunds are processed.

The Goodbye App Data Processing Addendum: definitions, obligations, and security measures that govern how personal data is processed.

How Goodbye App complies with the California Consumer Privacy Act: the personal information we collect, why we collect it, and your privacy rights.

The rules for what you can post on Goodbye App and what is not allowed. Apart from a short list of slurs, nothing is screened before it goes up, so reporting is how something wrong reaches us.

Goodbye App policy on abuse and harassment: what counts as a violation, what does not, how to report it, and the consequences for accounts.

Goodbye App offensive behaviour policy: our rules against targeting people based on race, gender, religion, or identity, and how we enforce them.

Goodbye App violent speech policy: threats of physical harm, incitement, and glorification of violence, and how violations are enforced.

Goodbye App sensitive content policy: the graphic or explicit media not allowed here, why there is no documentary or artistic exception, and how to report it.

Goodbye App suicide and self-harm policy: what is not allowed, why writing about your own thoughts of suicide or self-harm is allowed, and where to find help.

Goodbye App policy against sexual exploitation: zero tolerance for child sexual exploitation, what is prohibited with no exceptions, and how to report it.

Goodbye App child safety standards: a minimum age of 16, what is always prohibited, how to report harm to a minor, and our 24 hour review commitment.

Goodbye App policy on perpetrators of violent attacks: how we handle accounts and content associated with violent attacks or extremism.

Goodbye App policy on illegal goods and services: prohibited transactions and activities, and the consequences for violating accounts.

Goodbye App private information policy: rules against sharing private details like addresses or documents without consent, and how to report it.

Goodbye App platform manipulation and spam policy: rules against fake engagement, bulk activity, and deceptive links, and how we enforce them.

Goodbye App policy on misleading and deceptive identities: impersonation, fake accounts, what does not count as impersonation, and how to report it.

Goodbye App policy on falsified and altered media: synthetic, manipulated, or out-of-context content that could mislead, when we remove it, and when we do not.

Goodbye App civic integrity policy: rules against fake accounts and misleading content tied to elections, candidates, or political parties.

Goodbye App copyright policy: how to file a DMCA takedown notice, how complaints are processed, and when to submit a counter notice.

How fair use applies to copyrighted material: the four factors a court weighs, and why Goodbye App cannot tell you whether your own use qualifies.

Goodbye App repeat infringer policy: how repeated copyright complaints lead to removal of the material and suspension of the account, and how to appeal.

Goodbye App trademark policy: what counts as trademark infringement, what does not, and how rights holders can report misuse.

How to permanently delete your Goodbye App account: step by step instructions, what is deleted, and why deletion cannot be undone.

How to appeal a moderation decision on Goodbye App: when removed content or suspended accounts can be reinstated and how the review process works.