If you live in the United States, the Goodbye App User Agreement comprises these Terms of Service, our Privacy Policy, Goodbye App Community Guidelines, and all incorporated policies.
If you live in the European Union or otherwise outside the United States, Goodbye App User Agreement comprises these Terms of Service, our Privacy Policy, Goodbye App Community Guidelines, and all incorporated policies.
If you live in the United States
These Terms of Service (“Terms”) govern your access to and use of our services, including our website, our apps, our email notifications, and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded, or appearing on the Services (collectively referred to as “Content”). By using the Services, you agree to be bound by these Terms.
You may use the Services only if you agree to form a binding contract with Goodbye App and are not a person prohibited from receiving services under the laws of the applicable jurisdiction. To use the Services, you must meet the following criteria:
By using our Services, you represent and warrant that you meet these criteria.
Our Privacy Policy (https://goodbyeapp/privacy-policy) explains how we handle the information you provide to us when you use our Services. By using the Services, you acknowledge and consent to the collection and use of your information as outlined in the Privacy Policy. This includes the transfer of your information to the United States, and other countries for storage, processing, and use by Goodbye App and its affiliates.
You are responsible for your use of the Services and for any Content you provide, and for keeping to the laws, rules and regulations that apply to you. Only share Content that you are comfortable sharing with others.
Any use or reliance on Content or materials posted via the Services or obtained through the Services is at your own risk. Goodbye App does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services, nor does it endorse any opinions expressed via the Services.
By using the Services, you understand that you may be exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, mislabeled or deceptive. All Content is the sole responsibility of the person who originated it. Goodbye App does not screen Content before it is posted and cannot take responsibility for it.
We reserve the right to remove Content that violates the User Agreement, including, for example, copyright or trademark violations, impersonation, unlawful conduct, or harassment. Information regarding specific policies and the process for reporting or appealing violations can be found in our Community Guidelines.
Nothing is screened before it is posted, so a report is how this reaches us. A person reads every report, and we review reports within 24 hours of receiving them. No automated system scans what you write, labels it, or limits how far it goes, and no outside company reads it for us.
What is removed turns on what is on the page, not on why it was posted. Writing about your own life is not what these rules are aimed at. Your illness, your treatment and your dying, your grief, violence you survived, what was done to you as a child, your own thoughts of suicide, your own addiction: all of that is permitted here, and none of it breaches these Terms. That is worth saying plainly, because a document of this kind can be read as though it were a reason to leave the hardest part out, and it is not.
Depending on the nature of the infringement and the specific circumstances, users may be able to provide additional context or evidence to support their appeal. Learn more.
If you believe that your Content has been copied in a way that constitutes copyright infringement you can submit a report:
In-app and Desktop
You can report content for review in-app and desktop as follows:
Goodbye App handles copyright complaints that are submitted under the Digital Millennium Copyright Act ("DMCA"). Section 512 of the DMCA sets forth the requirements for formally reporting copyright infringement and provides guidance on how affected parties can challenge a removal by submitting a compliant counter-notice.
If you have concerns regarding the use of your brand or entity's name, we recommend reviewing our trademark policy for guidance on protecting your intellectual property rights.
Before submitting a copyright complaint to us, please consider whether or not the use could be considered fair use.
We address reports of alleged copyright infringement, including instances of unauthorized use of copyrighted images as profile or header photos, unauthorized use of copyrighted videos or images uploaded through our media hosting services.
Nothing here is scanned for copyright. There is no matching system that compares what people upload against a catalogue of works, and no arrangement with any third party that does it for us. This process begins when a rights holder sends a notice, and it begins no other way. A person reads every notice.
If you have thoroughly evaluated fair use and still intend to proceed with a copyright complaint on Goodbye App, please note that:
Check your claim carefully before filing a notification with us. If you are uncertain about whether the material you are reporting constitutes infringement, we recommend seeking legal advice from an attorney to avoid potential legal repercussions.
If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification ("Notification) using the contact details below pursuant to the DMCA. All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services, which help you avoid mistakes and keep your Notification compliant.
If we remove material or close an account in response to a Notification of alleged infringement, we tell the affected user. A removal is written to their account, emailed to the address on it, and pushed to their device if they have notifications switched on. It names what was removed, links to it, and says whether the decision can be appealed. A closure is emailed and pushed the same way, and it says the same thing about appealing. That is not a courtesy extended when there is time for it: it is how the action itself is carried out here, and there is no way to do either one silently. Notwithstanding anything to the contrary contained in any portion of this Policy, the Operator reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications. The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.
The designated agent to receive notifications of claimed copyright infringement required by the Digital Millennium Copyright Act (“DMCA”):
Active Service Provider: Goodbye App Corporation
Registration Number: DMCA-1059455
Copyright Manager
GOODBYE APP CORPORATION
928 21ST ST APT 1 SANTA MONICA, CA 90403, United States
+54 9 3541 1563957
+1 657 371 3536
dmca@goodbyeapp.com
For more information regarding copyright, view our copyright policy.
You maintain ownership of any Content you upload, share, or showcase on our Services. Your content, including audio, photos, and videos, remains yours.
By uploading, sharing, or showcasing Content on our Services, you grant us a non-exclusive, royalty-free license to store, copy, transmit and display that Content in order to run the Services for you: to hold what you have written until the date you set, to deliver it to the people you addressed it to, and to show it to the audience you chose for it. A letter goes to the people it is written to. A post goes where you said it should go, which is either everyone or the particular people you named. The license is worldwide because the person you are writing to may be in another country, and what you wrote has to reach them there.
That is the whole of it. This license does not let us sublicense your Content, sell it, syndicate it, broadcast it, or give it to another company, organization or person to publish. We do not use what you write to promote Goodbye App , and we do not put it in front of anybody you did not choose. Copying a file and reformatting it are steps in storing it and showing it on a screen, and they are covered above. Changing what you wrote is not, and we do not do it.
The license exists so that we can carry out your instructions, and it lasts as long as they do. Delete a post and our license in it ends. Delete your account and our license ends with it in everything that has not been delivered. What has already been delivered is the exception, and it is the one this service is built on: a letter that reached the person it was written to stays with them and stays readable to them, which is what you wrote it for. If ownership of Goodbye App changes hands, this license passes to whoever takes it on, on these same terms and no wider, together with the commitments in Ending the Service below. Our Privacy Policy sets out who can see what, and this license goes no further than that.
You confirm and guarantee that you possess, or have obtained, all rights, licenses, consents, permissions, power, and/or authority required to grant the rights delineated herein for any Content you upload, post, or showcase on or through our Services. You agree that such Content will not infringe upon copyright or other proprietary rights, unless you possess the necessary permissions or are otherwise legally entitled to post the material and provide Goodbye App with the described license.
Please review the Rules and Policies of Goodbye App (and, for specific guidelines related to certain features, refer to the corresponding Community Guidelines, which form part of the User Agreement and outline the prohibited actions and behaviors on the platform. You are permitted to use our Services only in accordance with these Terms and all relevant laws, rules, and regulations.
Our platform undergoes continuous evolution. Consequently, the Services may undergo changes periodically, at our discretion. We reserve the right to cease (permanently or temporarily) providing certain Services or features within the Services, either to you individually or to users collectively. Additionally, we may establish usage and storage limitations at our sole discretion at any given time. We also reserve the right to remove or decline the distribution of any Content on the platform, suspend or terminate user accounts, and reclaim usernames without incurring any liability towards you. This paragraph does not apply to a letter or a post you have already scheduled for a future date or for release on your death. Those are covered by the commitments in the Ending the Service section below.
You agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Goodbye App computer systems, or the technical delivery systems of Goodbye App providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Goodbye App (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Goodbye App (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file, however, scraping the Services without the prior consent of Goodbye App is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Goodbye App, its users and the public. Goodbye App does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.
To reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or use the Services or Content on the Services in any manner, you must adhere to the interfaces and instructions we provide. This is applicable unless expressly permitted through Goodbye App Services and in accordance with these Terms.
Creating an account may be necessary to access certain features of our Services. It's important to protect your account by using a strong password and restricting its use solely to this account. Failure to comply with these precautions may result in loss or damage for which we cannot be held liable.
You have significant control over the communications you receive from our Services. However, certain communications, such as service announcements and administrative messages, may be necessary and are integral to the functioning of the Services and your account. Consequently, you may not have the option to opt-out of receiving these essential communications.
You can create your account and sign in using a third-party sign-in service. We currently offer Google Sign-In, and, in our iOS app, Sign in with Apple. If you choose either route, we ask you to confirm your agreement to these Terms before your account is created, and continuing past that notice is how you accept them. Where you have already accepted these Terms, signing in again does not ask you a second time.
When you sign in this way, Google or Apple confirms your identity to us and shares a limited set of information about that account with Goodbye App . Our Privacy Policy sets out which information we receive and what we do with it. Your use of Google's or Apple's own service is governed by their terms and privacy policy, not by these Terms, and we never receive or store your Google or Apple password.
Sign in with Apple lets you hide your email address, in which case Apple gives us a private relay address instead of your own. For our purposes that address is your address: it is where everything your account needs to receive is sent, including a letter you have scheduled for a date far in the future. If you later turn off forwarding for Goodbye App , or stop using the Apple account behind it, that mail will stop reaching you, and we have no way to know that it has. If you expect to rely on delivery years from now, keep an address on your account that you expect to keep.
Signing in with Google or Apple is a convenience, not a separate agreement. The same User Agreement applies to your account however you created it, including the age requirement described above. If you stop using that sign-in service, or the account behind it is closed or loses access, you remain responsible for your Goodbye App account and may need another way to sign in to keep using it.
Goodbye App grants you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to utilize the software provided to you as part of the Services. This license is specifically designed to allow you to access and enjoy the benefits of the Services as provided by Goodbye App, as permitted by the Terms.
The Services are safeguarded by copyright, trademark, and other laws in both the United States and other countries worldwide. The Terms do not grant you the right to use Goodbye App name or any Goodbye App trademarks, logos, domain names, or other distinct brand features. Ownership, title, and interest in and to the Services (excluding Content provided by users) belong solely to Goodbye App and its licensors.
Any feedback, comments, or suggestions you offer regarding Goodbye App or the Services are voluntary. Goodbye App is free to utilize such feedback, comments, or suggestions as it deems appropriate, without any obligation to you.
You have the option to terminate your legal agreement with the Goodbye App at any time by deleting your account and ceasing to use the Services. Visit Delete Account for detailed instructions on deleting your account. Deleting your account is a deletion and not a deactivation. Refer to the Privacy Policy for what is removed and how long it takes, and for what stays: a letter that has already been delivered belongs to the person who received it, and deleting your account does not take it back from them.
We may suspend or terminate your account or stop providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms or Goodbye App Community Guidelines, (ii) you create risk or possible legal exposure for us, (iii) your account has been inactive for an extended period, or (iv) your account should be removed due to unlawful conduct.
When we suspend or close an account for breaking these Terms or the Community Guidelines, an email goes to the address on that account. It says what happened and whether the decision can be appealed, and where it can be, it carries a link for signing in to do that. If you have notifications turned on, the same notice reaches your devices.
One closure sends nothing, and it is worth knowing about before it happens. An account whose email address has never been verified is deleted once it is more than 72 hours old, and everything on it goes with it. The check that does this runs once a week, so in practice it happens somewhere between three and ten days after the account was created. No email goes out, because the address on the account was never confirmed to reach anybody. Verifying your address when you sign up is what keeps this from reaching you.
Ground (iii) is a right we reserve, not something running on a timer. Apart from the unverified-address sweep just described, nothing here closes an account for inactivity by itself. It is also a different thing from the inactivity setting you can turn on yourself, which releases what you have written after a period of your choosing. That setting is yours, it is off unless you switch it on, and it writes to you before it acts. Not signing in for a long time does not, on its own, destroy what you have written here.
In all such cases, these Terms shall terminate, including your license to use the Services, except that the following sections shall continue to apply: II, III, V, and VI.
This is a service people use to write letters that will not be delivered for years, and in some cases only after they have died. A contract that let us close without a word about those letters would make every other promise on this site worthless, so here is what we commit to instead.
If we decide to stop operating Goodbye App , we will give at least twelve months notice by email to every account holding a scheduled letter or post. Before the service closes we will release everything already scheduled, including items whose release date has not yet arrived, and send it to the addresses it is written to, and we will give you a copy of everything you have written so that you keep it whether or not we are still here.
We will not stop operating the service, or close your account, on the ground that continuing to serve you is no longer commercially viable. We removed that clause deliberately, because it is the exact reason comparable services have closed on the people who trusted them.
If ownership of Goodbye App changes hands, these commitments bind whoever takes it on. A buyer either honours the scheduled deliveries or the letters are delivered or returned to their authors before the sale completes.
The Services are Available "AS-IS"
Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. The term " Goodbye App Entities" refers to Goodbye App, its parent companies, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors.
Without limiting the foregoing, to the maximum extent permitted under applicable law, THE GOODBYE APP ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Goodbye App Entities make no warranty or representation and disclaim all responsibility and liability for:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOODBYE APP ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE GOODBYE APP ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID GOODBYE APP , IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE GOODBYE APP ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be at goodbyeapp.com/terms-of-service, will govern our relationship with you. We do not send a notice when these Terms change. There is no announcement in the app and no email: the page above always carries the current wording, and the date at the top of it is the date that wording took effect, so reading it is the way to see what has changed. The version you agreed to when you signed up is recorded on your account. By continuing to access or use the Services after a revision has taken effect, you agree to be bound by the revised Terms of Use, Privacy Policy, Cookie Policy and Community Guidelines.
The laws of the State of Delaware, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and Goodbye App . All disputes related to these Terms or the Services will be brought solely in the federal or state courts located in the U.S. District Court for the District of Delaware, United States, and you consent to personal jurisdiction and waive any objection as to inconvenient forum.
If you are a federal, state, or local government entity in the United States using the Services in your official capacity and legally unable to accept the controlling law, jurisdiction, or venue clauses above, then those clauses do not apply to you. For such U.S. federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Delaware (excluding choice of law).
Without prejudice to the foregoing, you agree that, in its sole discretion, Goodbye App Corporation may also bring any claim we have against you related to efforts to abuse, interfere, or engage with our products in unauthorized ways in the country in which you reside that has jurisdiction over the claim.
In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. Goodbye App’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms are an agreement between you and Goodbye App Corporation, 928 21ST ST APT 1 SANTA MONICA, CA 90403 U.S.A. If you have any questions about these Terms, please contact us.
If you live outside the United States
These Terms of Service (“Terms”) govern your access to and use of our services, including our website, our apps, our email notifications, and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded, or appearing on the Services (collectively referred to as “Content”). By using the Services, you agree to be bound by these Terms.
You may use the Services only if you agree to form a binding contract with Goodbye App and are not a person prohibited from receiving services under the laws of the applicable jurisdiction. To use the Services, you must meet the following criteria:
By using our Services, you represent and warrant that you meet these criteria.
Our Privacy Policy (https://goodbyeapp/privacy-policy) explains how we handle the information you provide to us when you use our Services. By using the Services, you acknowledge and consent to the collection and use of your information as outlined in the Privacy Policy. This includes the transfer of your information to the United States, and other countries for storage, processing, and use by Goodbye App and its affiliates.
You are responsible for your use of the Services and for any Content you provide, and for keeping to the laws, rules and regulations that apply to you. Only share Content that you are comfortable sharing with others.
Any use or reliance on Content or materials posted via the Services or obtained through the Services is at your own risk. Goodbye App does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services, nor does it endorse any opinions expressed via the Services.
By using the Services, you understand that you may be exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, mislabeled or deceptive. All Content is the sole responsibility of the person who originated it. Goodbye App does not screen Content before it is posted and cannot take responsibility for it.
We reserve the right to remove Content that violates the User Agreement, including, for example, copyright or trademark violations, impersonation, unlawful conduct, or harassment. Information regarding specific policies and the process for reporting or appealing violations can be found in our Community Guidelines.
Nothing is screened before it is posted, so a report is how this reaches us. A person reads every report, and we review reports within 24 hours of receiving them. No automated system scans what you write, labels it, or limits how far it goes, and no outside company reads it for us.
What is removed turns on what is on the page, not on why it was posted. Writing about your own life is not what these rules are aimed at. Your illness, your treatment and your dying, your grief, violence you survived, what was done to you as a child, your own thoughts of suicide, your own addiction: all of that is permitted here, and none of it breaches these Terms. That is worth saying plainly, because a document of this kind can be read as though it were a reason to leave the hardest part out, and it is not.
Depending on the nature of the infringement and the specific circumstances, users may be able to provide additional context or evidence to support their appeal. Learn more.
If you believe that your Content has been copied in a way that constitutes copyright infringement you can submit a report:
In-app and Desktop
You can report content for review in-app and desktop as follows:
Goodbye App handles copyright complaints that are submitted under the Digital Millennium Copyright Act ("DMCA"). Section 512 of the DMCA sets forth the requirements for formally reporting copyright infringement and provides guidance on how affected parties can challenge a removal by submitting a compliant counter-notice.
If you have concerns regarding the use of your brand or entity's name, we recommend reviewing our trademark policy for guidance on protecting your intellectual property rights.
Before submitting a copyright complaint to us, please consider whether or not the use could be considered fair use.
We address reports of alleged copyright infringement, including instances of unauthorized use of copyrighted images as profile or header photos, unauthorized use of copyrighted videos or images uploaded through our media hosting services.
Nothing here is scanned for copyright. There is no matching system that compares what people upload against a catalogue of works, and no arrangement with any third party that does it for us. This process begins when a rights holder sends a notice, and it begins no other way. A person reads every notice.
If you have thoroughly evaluated fair use and still intend to proceed with a copyright complaint on Goodbye App, please note that:
Check your claim carefully before filing a notification with us. If you are uncertain about whether the material you are reporting constitutes infringement, we recommend seeking legal advice from an attorney to avoid potential legal repercussions.
If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification ("Notification) using the contact details below pursuant to the DMCA. All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services, which help you avoid mistakes and keep your Notification compliant.
If we remove material or close an account in response to a Notification of alleged infringement, we tell the affected user. A removal is written to their account, emailed to the address on it, and pushed to their device if they have notifications switched on. It names what was removed, links to it, and says whether the decision can be appealed. A closure is emailed and pushed the same way, and it says the same thing about appealing. That is not a courtesy extended when there is time for it: it is how the action itself is carried out here, and there is no way to do either one silently. Notwithstanding anything to the contrary contained in any portion of this Policy, the Operator reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications. The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.
The designated agent to receive notifications of claimed copyright infringement required by the Digital Millennium Copyright Act (“DMCA”):
Active Service Provider: Goodbye App Corporation
Registration Number: DMCA-1059455
Copyright Manager
GOODBYE APP CORPORATION
928 21ST ST APT 1 SANTA MONICA, CA 90403, United States
+54 9 3541 1563957
+1 657 371 3536
dmca@goodbyeapp.com
For more information regarding copyright, view our copyright policy.
You maintain ownership of any Content you upload, share, or showcase on our Services. Your content, including audio, photos, and videos, remains yours.
By uploading, sharing, or showcasing Content on our Services, you grant us a non-exclusive, royalty-free license to store, copy, transmit and display that Content in order to run the Services for you: to hold what you have written until the date you set, to deliver it to the people you addressed it to, and to show it to the audience you chose for it. A letter goes to the people it is written to. A post goes where you said it should go, which is either everyone or the particular people you named. The license is worldwide because the person you are writing to may be in another country, and what you wrote has to reach them there.
That is the whole of it. This license does not let us sublicense your Content, sell it, syndicate it, broadcast it, or give it to another company, organization or person to publish. We do not use what you write to promote Goodbye App , and we do not put it in front of anybody you did not choose. Copying a file and reformatting it are steps in storing it and showing it on a screen, and they are covered above. Changing what you wrote is not, and we do not do it.
The license exists so that we can carry out your instructions, and it lasts as long as they do. Delete a post and our license in it ends. Delete your account and our license ends with it in everything that has not been delivered. What has already been delivered is the exception, and it is the one this service is built on: a letter that reached the person it was written to stays with them and stays readable to them, which is what you wrote it for. If ownership of Goodbye App changes hands, this license passes to whoever takes it on, on these same terms and no wider, together with the commitments in Ending the Service below. Our Privacy Policy sets out who can see what, and this license goes no further than that.
You confirm and guarantee that you possess, or have obtained, all rights, licenses, consents, permissions, power, and/or authority required to grant the rights delineated herein for any Content you upload, post, or showcase on or through our Services. You agree that such Content will not infringe upon copyright or other proprietary rights, unless you possess the necessary permissions or are otherwise legally entitled to post the material and provide Goodbye App with the described license.
Please review the Rules and Policies of Goodbye App (and, for specific guidelines related to certain features, refer to the corresponding Community Guidelines, which form part of the User Agreement and outline the prohibited actions and behaviors on the platform. You are permitted to use our Services only in accordance with these Terms and all relevant laws, rules, and regulations.
Our platform undergoes continuous evolution. Consequently, the Services may undergo changes periodically, at our discretion. We reserve the right to cease (permanently or temporarily) providing certain Services or features within the Services, either to you individually or to users collectively. Additionally, we may establish usage and storage limitations at our sole discretion at any given time. We also reserve the right to remove or decline the distribution of any Content on the platform, suspend or terminate user accounts, and reclaim usernames without incurring any liability towards you. This paragraph does not apply to a letter or a post you have already scheduled for a future date or for release on your death. Those are covered by the commitments in the Ending the Service section below.
You agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Goodbye App computer systems, or the technical delivery systems of Goodbye App providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Goodbye App (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Goodbye App (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file, however, scraping the Services without the prior consent of Goodbye App is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Goodbye App, its users and the public. Goodbye App does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.
To reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or use the Services or Content on the Services in any manner, you must adhere to the interfaces and instructions we provide. This is applicable unless expressly permitted through Goodbye App Services and in accordance with these Terms.
Creating an account may be necessary to access certain features of our Services. It's important to protect your account by using a strong password and restricting its use solely to this account. Failure to comply with these precautions may result in loss or damage for which we cannot be held liable.
You have significant control over the communications you receive from our Services. However, certain communications, such as service announcements and administrative messages, may be necessary and are integral to the functioning of the Services and your account. Consequently, you may not have the option to opt-out of receiving these essential communications.
You can create your account and sign in using a third-party sign-in service. We currently offer Google Sign-In, and, in our iOS app, Sign in with Apple. If you choose either route, we ask you to confirm your agreement to these Terms before your account is created, and continuing past that notice is how you accept them. Where you have already accepted these Terms, signing in again does not ask you a second time.
When you sign in this way, Google or Apple confirms your identity to us and shares a limited set of information about that account with Goodbye App . Our Privacy Policy sets out which information we receive and what we do with it. Your use of Google's or Apple's own service is governed by their terms and privacy policy, not by these Terms, and we never receive or store your Google or Apple password.
Sign in with Apple lets you hide your email address, in which case Apple gives us a private relay address instead of your own. For our purposes that address is your address: it is where everything your account needs to receive is sent, including a letter you have scheduled for a date far in the future. If you later turn off forwarding for Goodbye App , or stop using the Apple account behind it, that mail will stop reaching you, and we have no way to know that it has. If you expect to rely on delivery years from now, keep an address on your account that you expect to keep.
Signing in with Google or Apple is a convenience, not a separate agreement. The same User Agreement applies to your account however you created it, including the age requirement described above. If you stop using that sign-in service, or the account behind it is closed or loses access, you remain responsible for your Goodbye App account and may need another way to sign in to keep using it.
Goodbye App grants you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to utilize the software provided to you as part of the Services. This license is specifically designed to allow you to access and enjoy the benefits of the Services as provided by Goodbye App, as permitted by the Terms.
The Services are safeguarded by copyright, trademark, and other laws in both the United States and other countries worldwide. The Terms do not grant you the right to use Goodbye App name or any Goodbye App trademarks, logos, domain names, or other distinct brand features. Ownership, title, and interest in and to the Services (excluding Content provided by users) belong solely to Goodbye App and its licensors.
Any feedback, comments, or suggestions you offer regarding Goodbye App or the Services are voluntary. Goodbye App is free to utilize such feedback, comments, or suggestions as it deems appropriate, without any obligation to you.
You have the option to terminate your legal agreement with the Goodbye App at any time by deleting your account and ceasing to use the Services. Visit Delete Account for detailed instructions on deleting your account. Deleting your account is a deletion and not a deactivation. Refer to the Privacy Policy for what is removed and how long it takes, and for what stays: a letter that has already been delivered belongs to the person who received it, and deleting your account does not take it back from them.
We may suspend or terminate your account or stop providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms or Goodbye App Community Guidelines, (ii) you create risk or possible legal exposure for us, (iii) your account has been inactive for an extended period, or (iv) your account should be removed due to unlawful conduct.
When we suspend or close an account for breaking these Terms or the Community Guidelines, an email goes to the address on that account. It says what happened and whether the decision can be appealed, and where it can be, it carries a link for signing in to do that. If you have notifications turned on, the same notice reaches your devices.
One closure sends nothing, and it is worth knowing about before it happens. An account whose email address has never been verified is deleted once it is more than 72 hours old, and everything on it goes with it. The check that does this runs once a week, so in practice it happens somewhere between three and ten days after the account was created. No email goes out, because the address on the account was never confirmed to reach anybody. Verifying your address when you sign up is what keeps this from reaching you.
Ground (iii) is a right we reserve, not something running on a timer. Apart from the unverified-address sweep just described, nothing here closes an account for inactivity by itself. It is also a different thing from the inactivity setting you can turn on yourself, which releases what you have written after a period of your choosing. That setting is yours, it is off unless you switch it on, and it writes to you before it acts. Not signing in for a long time does not, on its own, destroy what you have written here.
In all such cases, these Terms shall terminate, including your license to use the Services, except that the following sections shall continue to apply: II, III, V, and VI.
This is a service people use to write letters that will not be delivered for years, and in some cases only after they have died. A contract that let us close without a word about those letters would make every other promise on this site worthless, so here is what we commit to instead.
If we decide to stop operating Goodbye App , we will give at least twelve months notice by email to every account holding a scheduled letter or post. Before the service closes we will release everything already scheduled, including items whose release date has not yet arrived, and send it to the addresses it is written to, and we will give you a copy of everything you have written so that you keep it whether or not we are still here.
We will not stop operating the service, or close your account, on the ground that continuing to serve you is no longer commercially viable. We removed that clause deliberately, because it is the exact reason comparable services have closed on the people who trusted them.
If ownership of Goodbye App changes hands, these commitments bind whoever takes it on. A buyer either honours the scheduled deliveries or the letters are delivered or returned to their authors before the sale completes.
By using the Services you agree that Goodbye App, its parents, affiliates, related companies, officers, directors, employees, agents representatives, partners and licensors, liability is limited to the maximum extent permissible in your country of residence.
We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be at goodbyeapp.com/terms-of-service, will govern our relationship with you. We do not send a notice when these Terms change. There is no announcement in the app and no email: the page above always carries the current wording, and the date at the top of it is the date that wording took effect, so reading it is the way to see what has changed. The version you agreed to when you signed up is recorded on your account. By continuing to access or use the Services after a revision has taken effect, you agree to be bound by the revised Terms of Use, Privacy Policy, Cookie Policy and Community Guidelines.
Without prejudice to the foregoing, you agree that, in its sole discretion, Goodbye App Corporation may also bring any claim we have against you related to efforts to abuse, interfere, or engage with our products in unauthorized ways in the country in which you reside that has jurisdiction over the claim.
In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. Goodbye App’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms are an agreement between you and Goodbye App Corporation, 928 21ST ST APT 1 SANTA MONICA, CA 90403 U.S.A. If you have any questions about these Terms, please contact us.
We also don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service. Our responsibility for anything that happens on the Service (also called "liability") is limited as much as the law will allow. If there is an issue with our Service, we can't know what all the possible impacts might be. You agree that we won't be responsible ("liable") for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.
We reserve all rights not expressly granted to you.
We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. We do not send a notice when that happens. There is no announcement in the app and no email: this page always carries the current wording, and the date at the top of it is the date that wording took effect, so reading it is the way to see what has changed. The version you agreed to when you signed up is recorded on your account. Changes are not retroactive, and if you continue to use the Service after a change has taken effect, you are bound by the wording on this page. If you do not agree to these Terms of Service, our Privacy Policy, Goodbye App Community Guidelines, and all incorporated policies or any future updates, you have the option to delete your account.
Donations: Donations pay for running the service. They are voluntary. Nothing here is behind a payment, and no part of the Service is withheld from you if you do not donate. For refunds, view our Refund Policy.
You can't attempt to create accounts or access or collect information in unauthorized ways. This includes creating accounts or collecting information in an automated way without our express permission.
You can’t sell, license, or purchase any account or data obtained from us or our Service. This includes attempts to buy, sell, or transfer any aspect of your account (including your username); solicit, collect, or use login credentials or badges of other users; or request or collect Goodbye App usernames, passwords, or misappropriate access tokens. You can't post someone else’s private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit, or pirated goods). You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent you own or have obtained all necessary rights to the content you post or share.
You can't use a domain name or URL in your username without our prior written consent.
You can delete content individually or all at once by deleting your account.
If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user)
You are only allowed to use our intellectual property, trademarks, or similar marks as explicitly outlined in our guidelines or with our prior written consent. Any modification, creation of derivative works, decompiling, or attempts to extract source code from us require written permission from us or must be done under an open source license.
If you have any concerns or disputes about our service, we encourage you to contact us directly to seek a resolution. However, if you are a resident of the EU, Norway, Iceland, or Liechtenstein, you may use the ODR platform as an alternative method for resolving disputes.
You can access the European Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/.
We agree to provide you with the Goodbye App Service. The Service is all the products, features, applications and software we offer. What it is for is this: you write to the people you love, and we hold what you wrote and deliver it when you have said it should go, including after you have died.