
In 2010 an antibiotic damaged Jon Loew's central nervous system. His doctors, he later told ABC News, could not explain it and said he was deteriorating very quickly. He had a wife, a son and a daughter, so he started recording: more than a hundred videos, for the people who would have to keep going without him.
He lived. Doctors at the Cleveland Clinic traced it to the antibiotic and treated him. Then he built a company, KeepTree, to answer the question for everyone else: how to send a message after you die, recorded now and delivered later. Today keeptree.com redirects to a GoDaddy page offering the domain for sale.
Every guide explains how the message goes out. Very few ask whether the thing carrying it will still be there on the day it is due.
The Two Questions Every Method Has to Answer
How does it know I am gone? There are only four possible answers.
- Nothing knows. A message set for a fixed date sends whether you died or simply forgot about it.
- Silence. A check-in mechanism fires when you stop signing in. It does not detect death. It detects absence, and those are the same thing right up until you are in hospital for three weeks.
- A person says so. Someone you trusted picks up the envelope.
- A death certificate. Accurate, official, slow.
Will the carrier still exist? Nobody asks this one, and it decides more outcomes than how it knows.
There is a third axis, and missing it is the most common mistake here: does the method carry a message, or only access? Apple Legacy Contact and Facebook legacy contact hand someone a key to your house. Neither will say a word on your behalf, and almost every article lists them as if they would.
Every Way to Send a Message After You Die, Compared
| Method | Carries | How it knows | What breaks |
|---|---|---|---|
| A trusted person | Your words | They are told | They move, forget, or die first |
| Letter kept with your will | Your words | Certificate, then probate | Months of delay; binds nobody |
| USB, home safe, bank box | Words and files | Someone has to find it | Sealed boxes; aging drives |
| Scheduled email | Your words | Nothing knows | Sends regardless; account can go |
| Google Inactive Account Manager | A message plus data | Months of silence | Slow; Google accounts only |
| Apple Legacy Contact | Access only | Access key plus certificate | No message; big exclusions |
| Facebook legacy contact | Limited access only | Memorialization request | Cannot log in or read messages |
| A dedicated service | Words and audio | Varies by service | The company can close first |
The useful column is the last one. Most of these cost nothing, so price is not the deciding factor. Failure mode is.
A Trusted Person: The Best Trigger
Handing a sealed envelope to a named human being is the oldest method and still has the best answer to how it knows. A person knows you died, in hours rather than months, without a certificate, a login, or a court.
It has the worst answer to whether the carrier survives. Your friend is a carrier with a lifespan, an address that changes, and a loft that gets cleared. Choose someone younger than you, ideally not in your household, tell them what they hold and when it goes out, and write it down elsewhere too. For what to put in the envelope, see how to leave letters for loved ones.
USB Drives, Home Safes and Bank Boxes
A bank safe deposit box is one of the worst places for a letter you want read in the first week. Under California's rules, which Stimmel Law sets out, a box in your sole name generally stays shut until an executor brings court-issued letters testamentary, which is months away. A key holder can get in sooner with proof of death and identity, but the law lets them take the will and the burial instructions, not your letter. It stays in the box until the estate is opened. Other states and countries differ, so check your own bank's rules and ask a lawyer.
A drawer at home has the opposite problem. It gets opened by the wrong person on an ordinary Tuesday, years early, while they are looking for a charger. And a USB stick rots two ways at once. The drive degrades unpowered, and the port and the file format age around it. A recording saved to a USB-A stick today, handed over in twenty years, assumes a lot about what their computer will have on the side. The when I die file checklist covers the papers no carrier here will hold for you.
Your Will, and the Letter of Wishes Beside It
Solicitors will store a letter of wishes alongside your will, and it is a good place for a message about your intentions. Two things are worth knowing first. In England and Wales, as Glanvilles Solicitors put it, a letter of wishes is not legally binding and does not have to be followed. And it stays private: on the grant of probate your will becomes a public document, while the letter of wishes does not.
The cost is time. A US probate timeline from Trust and Will puts probate at nine months to several years, with a creditor notice period of three to six months and distribution landing between nine and eighteen months in. As a postbox, the estate is the slowest available, and there is no dramatic reading of the will to speed it up; that is a film invention. Anything about money, property or guardianship belongs in the will itself, and the timings vary by country and by state, so check local rules and ask a lawyer.
Google Inactive Account Manager, Start to Finish
This is the best free tool of its kind and badly underused. Note the name: the Inactive Account Manager is the tool you switch on deliberately, not Google's separate policy on accounts nobody signs into. Google's help page confirms the shape: you can select up to ten people to receive your data, they get an email listing what you chose to share plus a link to download it, and they are told nothing during setup. They hear from Google only once the account has been inactive for a period you choose.

What the help page does not tell you is what the day looks like. Lenny Zeltser, who teaches at the SANS Institute, set the switch on a test account, named himself as the trusted contact, and let it fire. Google warned the account a month out, then again eleven days later, a week after that, and five days after that, then on the day itself. After a two-day grace period the trusted contact was emailed, had to confirm a code sent by SMS or a call, and then had about three months to download. When the account was signed back into, the timeout reset and the trusted contact lost access within about a day. Nobody was told whether anything had been opened, and the export was a snapshot taken on the expiry date.
That is a good tool for handing over a photo library and a poor one for saying goodbye on time. The shortest silence Google will accept is three months, and a family in the first week after a death is not waiting on a download link.
Apple and Facebook: Keys, Not Postal Services
Apple's support page defines a Legacy Contact as someone you choose to have access to certain data in your Apple Account after your death. To request it they need two things: the access key you generated when you named them, and your death certificate. Apple names the exclusions plainly: movies, music, books or subscriptions you purchased, and anything in your iCloud Keychain, meaning payment information, passwords and passkeys. Nowhere is there a mechanism for leaving a written goodbye. It is inheritance, not post.
Facebook is narrower still. A legacy contact can pin a post, update the profile and cover photos, request that the account be deleted, and download shared content if you enabled it. Facebook's own help page is blunt about the limits: they cannot log in, cannot read your messages, and cannot remove friends or accept new requests.
So two of the three big platform tools carry no words at all. Turn them on anyway, because access is a real problem, but do not file them under goodbye. The digital legacy planning guide covers accounts, passwords and who needs to get into what.
Scheduled Email: The Honest Verdict
Gmail, Outlook and Apple Mail can all send on a date you pick, and people reach for this first because it is free and takes four clicks. Nothing in that timer knows whether you died, so the letter arrives on the appointed morning either way. The timer is also bolted to a living account, and the account is the part that fails. The full teardown is in why a scheduled email will not outlive you. Future-letter services such as FutureMe are the same method with a company attached, which brings us to the next problem.
The Graveyard: Services Built to Send Messages After You Die
Deathswitch was the archetype. Launched in 2006 by the neuroscientist David Eagleman, it stored messages and released them when a user stopped entering a password at set intervals. It announced its shutdown on 22 October 2015.
KeepTree belongs on this list too. You already know where its domain went.
FutureMe is the happiest version of this story and still makes the point. Matt Sly started it in 2002 and ran it for about nineteen years before selling it to Memories Group in July 2021. Letters written to arrive in 2035 changed owner in 2021, and changed terms with it. Those terms, now in the name of Memories Technologies Pty Ltd, say the company "may elect not to deliver a Letter", that content may be permanently deleted without further notice once a retention period expires, and that the service may be suspended at any time.
The Digital Beyond, the industry's own directory, still lists more than fifty services with no closure noted against any of them, under a banner saying the site has not been updated since 2019.
Those terms are not a scandal. They are completely ordinary, and that is the point. Read the terms of any service you trust with a twenty-year message, ours included. Look for the clause about deleting your content. It is always there. What matters is whether the company will tell you first, and whether you have a second path if it does not.
How Goodbye App Handles This
Our row, in the same columns. It carries your words, not a key. It knows by a date you pick, or by your silence. Goodbye App is free. You write a letter, and you can record it in your own voice. It has guided sections for contacts, pets, funeral arrangements, end-of-life wishes and more. You choose the recipients and the moment: an exact date up to thirty years ahead, or after you are gone. If you switch on the optional inactivity safeguard, you pick a threshold between three and forty-five days without signing in, after which unreleased letters go to the people you named. It stays private until delivery and can be edited, rescheduled or deleted at any point before.
It is not a will and not a legal document. There is no video, and it cannot cue playback at a funeral, so if you want words said in the room, the mechanism is still a person holding a printed sheet. It records where your documents are kept rather than storing them, and there is no voice synthesis and no AI replica. On device passwords, our guidance is not to type sensitive passwords into the letter but to write down where your password logbook is kept. And we are a company with terms, on the same list as everyone above.
How to Choose: Two Paths, Not One
Every failure mode in the table is survivable if there are two independent paths. That is the practical answer to how to send a message after you die: pick one automatic carrier and one human being, and make sure each one knows the other exists.
In practice that is four short jobs. Set up the carrier. Tell a named person it exists, what it will send, and to whom. Write their name and the carrier's on the same sheet of paper in your file at home. Then set a yearly reminder to check it, because addresses change and companies close. If you want a message to land inside your own lifetime instead, sending a message to the future covers a date you expect to see.
Common Questions
How does a service actually know I have died? Almost none of them do. They use a proxy: a date you set, a period of silence, a person who tells them, or a death certificate from your executor. Ask any service this first, because a vague answer is a real answer.
What is a dead man's switch, and do I need one? It is the industry's name for any mechanism that fires when you stop checking in, and Google Inactive Account Manager is the best known free example. It detects silence rather than death, which is why long thresholds cause delay and short ones cause false alarms. Useful, and no substitute for a living person who knows the plan.
Can Apple or Google deliver a written goodbye for me? Google can: the Inactive Account Manager sends your trusted contacts a message you wrote in advance. Apple cannot. A Legacy Contact gets access to data with an access key and a death certificate, purchases and iCloud Keychain excluded, with no field anywhere for a letter. Facebook cannot either.
What happens to my messages if the service shuts down? That depends on the terms you agreed to, and they almost always let the company stop, delete and change things. No service can promise otherwise, and one that does is telling you something it cannot know. Keep a copy somewhere you control, and a human being in the loop.
Is it kind to send someone a message after you die? It usually is, and it is kinder when it is expected. An email arriving out of nowhere from an address a family has been grieving over lands very differently from one they were told about. Say it out loud while you can: that something is coming, roughly when, and that they are allowed not to open it that day.
Every person has a legacy®
Begin




